Privacy Policy

The Thunder Bay Community Auditorium (TBCA) respects your right to privacy and understands that users of any TBCA website - including and - need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. The TBCA does not sell, rent, or otherwise disclose any of this information. The TBCA adopted this Privacy Policy to inform users of the and internet sites and how the sites collect, store and use personal information submitted by users.

Collection of Information

Certain applications on the and internet sites may require users to register or to provide personal information in order to make a commercial transaction (e.g. purchase tickets to a show), or to enter a contest/promotion (detailed information on each is provided below). Such personal information is not shared or sold to third parties unless users are otherwise notified and give their consent. In some cases, and may act as a telephone or online sales agent for a third party presenter, producer or venue. In such cases, your purchase of tickets through our web sites or telephone ordering system constitutes your consent for the sharing of your personal information with the actual ticket-seller, which may use your personal information in accordance with its own privacy policies. Similarly, some contests, sweepstakes, special offers, package offers, discounts and reward programs offered through any of our web sites or phone operations centre may also be sponsored by third parties which may accordingly have access to your personal information; your participation in any such contests or special offers constitutes your consent to the sharing of your personal information.

Online Transactions

An Email address is required when making a purchase online through the and internet sites in order to complete the transaction. Email addresses provided through this method are not used for soliciting; they are only used to send you a confirmation of your transaction.

Information to Third Parties/Contests and Promotions

The TBCA may occasionally present a special contest or promotion on its websites that is obtained through a partnership with another organization(s). To qualify for entry, we may ask you to provide personal information (i.e. name, address, phone number and other demographic information). If we plan to share that information with the other participating partners, we will provide a statement to that effect.

We strongly suggest you read any rules and regulations that are provided for contests and promotions provided through the and internet sites to determine how your information is to be used.

Financial Information

All transactions are in Canadian (CAD) funds. The TBCA will protect any personal financial information that you share with us. If you make a purchase on-line through and for any of our productions or any other productions for which the TBCA is an agent, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties. Any web page on our site(s) that requests credit card information is encrypted, using Secure Socket Layer technology for your protection.


Our site includes links to other web sites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. The TBCA is not responsible for the privacy practices or the content of such web sites.


Certain applications on and internet sites invoke a standard feature found in browser software called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions and we do not use or share information transferred through cookies with third parties for marketing or other purposes.