PANDEMIC INFORMATION

March 27, 2020 - The health, safety and well-being of our patrons, staff and performers is of paramount importance.

We are closely monitoring the reports of COVID-19, and are working closely with The City of Thunder Bay, along with agents, promoters, and event organizers of each show.

NOTICE - EFFECTIVE MARCH 24, 2020

Due to the recent announcements by both the Ontario and Canadian Governments regarding the COVID-19 pandemic, your Thunder Bay Community Auditorium/ Box Office is now closed to in-person service and visits. The Box Office will be accepting calls at (807) 684-4444 or by email at boxoffice@tbca.com from 11:30 am - 5:30 pm Tuesdays to Fridays. Saturday Box Office service is suspended until further notice.

To avoid unnessesary travel, please do not come to the Auditorium as it will not be open. If you have a a meeting or appointment with a staff member, they will reach out to you to reschedule or arrange a meeting by phone.

Currently, our full-time staff members are working to ensure the swift return of shows and events once it is safe to resume regular activities.

Staff members are conducting business via phone and email only, and may be working from home when possible. In-person meetings are not possible until further notice.

NOTICE - EFFECTIVE MARCH 17, 2020

In response to the recommendation of the Chief Medical Officer of Ontario on March 13, 2020, and the declaration of the State of Emergency in the Province of Ontario on March 17, all performances at the Thunder Bay Community Auditorium are suspended until further notice. This was put in place by the Thunder Bay Community Auditorium as of 2:00 pm on Friday March 13, 2020.

THE FOLLOWING SHOWS/EVENTS ARE POSTPONED:

The Simon & Garfunkel Story - Friday March 13, 2020 (NEW DATE - May 21, 2020)
Celtic Illusion - Sunday March 15, 2020 (New Date To Be Announced)
Masters Of Illusion - Tuesday March 17, 2020 (New Date To Be Announced)
Thunder Bay Historical Film Night - Thursday March 19, 2020 (Cancelled Until Further Notice)
Snowed In Comedy Tour - Sunday March 21, 2020 (NEW DATE - June 19, 2020)
The Glorious Sons - Monday March 23, 2020 (New Date To Be Announced)
Lakehead Music Festival - March 26 - 29, 2020 (NEW DATES - May 15 - 18, 2020)
Peppa Pig's Adventure - Friday April 3, 2020 (New Date To Be Announced)
Jesse Cook - Saturday April 4, 2020 (NEW DATE - October 13, 2020)
Chaban Ukrainian Dance Group - Saturday April 25, 2020 (New Date To Be Announced)
Le Stelle Alpine Italian Dancers - Sunday April 26, 2020 (New Date To Be Announced)
Carroll Baker 50th Anniversary - Thursday April 30 (Cancelled)
Dance Dynamics Studio - Thursday, May 14, 2020 (NEW DATE - June 16, 2020)
Nurses Pinning Ceremony - May 28, 2020 (New Date To Be Announced)
Baby Shark Live - Friday June 19, 2020 (New Date To Be Announced)
The rest of the Thunder Symphony Orchestra season is cancelled. For more information visit https://www.tbso.ca

*FOR QUESTIONS REGARDING COUNTRY ON THE BAY, please contact the organizers directly at
Phone: 1-204-622-3700 or 1-800-361-7300 toll free.
Email: mailto:info@countryonthebay.ca Web: www.countryonthebay.ca

Any shows that haven't been listed above are tentatively proceeding on their scheduled date. The situation is evolving quickly, and we will continue to actively monitor the situation as new developments occur.

Ticket buyers are encouraged to keep their tickets, as most shows are actively trying to reschedule their dates. REFUNDS WILL ONLY BE ISSUED FOR SHOWS THAT HAVE ANNOUNCED THEIR NEW DATES, OR HAVE BEEN OUTRIGHT CANCELLED. Those who cannot attend a rescheduled show, or have tickets to a show that has been outright cancelled, are asked to contact the Auditorium Box Office at (807 684-4444 or by email at boxoffice@tbca.com Refunds will only be issued to the original ticket buyer with the original credit card.

We would ask for your continued support of the arts by not asking for refunds. Any loss of income will only hurt your Community Auditorium, artists, and the promoters, all of which put it all on the line to bring entertainment to Thunder Bay - something we will all desperately need in the months to come.

Any updates to the list of show postponments or cancellations will be posted exclusively on the Auditorium website at www.tbca.com

Please refrain from calling the Box Office or Administration for updates on the status of a show, as we need to keep the lines open to conduct Auditorium business, and to stay in contact with agents, promoters, and event organizers, who are also monitoring the situation on a show by show basis.

WHAT WE ARE DOING:

F-29 is an effective one-step sanitizer on hard non-porous environment surfaces. Every spray bottle is filled by a diluting system which pre-mixes spray bottles and then test our product by using a HYDRION tester kit to make sure it follows the proper PPM for this product. F-29 is applied by a cloth, mop or spray device.

All cleaning is done before, during and after each public event.

The Auditorium currently has five (5) Advanced hand-sanitizer stations around the facility.

Offices: Sanitize all counter tops, keyboards, computer, mouse, window ledges, door handles, computer chairs, fridge handles, phone, microwave and mop floors.

Bathrooms: Sanitize sinks, paper towel dispensers, soap dispensers, counter tops, garbage containers, bathroom stalls, handles, toilet seats, toilet handles, all tile walls, bathroom entrances, exit doors.

Lobby: Sanitize all chairs and arm rests, water fountains, brick wall, front display cabinets/wooden areas, garbage cans, recycle cans, door handles leading to the Audience Chamber (both sides), railings, table tops, all vending machines, bar counters, elevator buttons/walls.

House: after every show the entire house including main floor, mezzanine and balcony is to be sprayed down on the house seats. Arms rests, under seats, railings, wooden walls, doors and handles (enter and exits) with mopping of the floors.

Green Room: Sanitize sinks, handles, toilet, toilet seats, showers, tables, chairs, remote for tv, coffee station, steam table, fridges, furniture, door handles both sides, soap dispensers, paper towel dispensers, garbage containers, doors and mopping of floors.

Basement Washrooms: Sanitize sinks, paper towel dispensers, soap dispensers, counter tops, garbage containers, bathroom stalls, handles, toilet seats, toilet handles, all tile walls, bathroom entrances, water fountains, exit doors.

All other areas: Sanitize door handles, chairs, walls, washer/dryer, full computers, land line phones, sinks and handles, full mopping on all floors.

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