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Thunder Bay Community Auditorium

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Buying Tickets

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Thunder Bay Community Auditorium Box Office Tickets

Ticket Sales

The Box Office is open Tuesday to Saturday from 11:30 am to 5:30 pm.

At the Thunder Bay Community Auditorium, we offer several ways for you to purchase tickets to our performances. You can order tickets online, call our box office, visit us in person, or mail in your ticket request.

Advertised Ticket Prices on our Website are subject to Handling Charges.

All Sales are final. There are no refunds or exchanges.

For more information on upcoming events, please check our Calendar , or call our events calendar hotline at (807) 684-4444.

If You Require Accessible Seating, Contact The Box Office Directly at (807) 684-4444.
Accessible Seating Can Not Be Purchased Online.

Thunder Bay box office

How to Purchase Tickets

We have made it convenient for you to purchase tickets to our performances:

Thunder Bay box office
By Internet
By Internet
As a service to our patrons, you can purchase tickets online for most shows and performances.

VERY IMPORTANT - PLEASE NOTE:

  • We can only provide support to the original ticket purchaser on tickets that are purchased through the Auditorium's own website at www.tbca.com. Issues with third-party tickets, or tickets purchased through other online ticket resellers can not be resolved by the Thunder Bay Community Auditorium. All sales are final. There are no refunds or exchanges.

  • When picking up tickets... We need to see and confirm the credit card used for purchase, along with photo ID before the tickets can be released.

  • We are not responsible for issues with connecting to our Box Office system for ticket sales. Every effort is made to ensure that customers will be able to connect to our online ticketing system. But, due to issues with many different brands and versions of virus protection, firewalls, and routers, we are not responsible for issues that arise from your computer or mobile device not being able to properly connect to our system to complete your purchase.

REGARDING PRINT AT HOME TICKETS

  • PIT TICKETS can not be reprinted because of their GA (General Admission) designation.


  • CAUTION:
    When purchasing tickets online, be sure that the address in your browser starts with tickets.tbca.com
    There are a number of third-party resellers who are also selling tickets to Community Auditorium events  - including the Thunder Bay Blues Festival. Often, these resellers are charging a premium to purchase tickets through their sites.
    We can not replace lost or stolen tickets, and can not provide support to ticket holders with tickets that have been purchased through a third-party site.

  • Make sure that you print your Print-At-Home ticket and keep it safe so that you can bring it with you.  There is a fee for reprinting designated tickets at the Box Office.


    WE CAN NOT REPRINT TICKETS THAT HAVE BEEN PURCHASED IN THE PIT


  • Do not delete the print at home email until after the show has taken place to ensure that there is a record of your ticket in case of  a problem.


  • Ensure that your printer is set to print full 8.5 X 11 inch letter sized paper. We can not accept multiple tickets printed on a single page, or double-sided tickets. 


  • DO NOT CHOOSE PRINT AT HOME unless you have ensured that your computer's operating system, and software are up-to-date. This is especially important with Adobe Acrobat Reader which needs to be up-to-date with the latest version in order to view and print your e-ticket.


  • Issues with print-at-home tickets not printing at home will not dealt with on the night of the show.


 

Student & Child Tickets & I.D. Requirements

 

  • Students who purchase student tickets must bring their valid student card with them for admission to the show.

  • Please bring proper Identification with you to the show. If there is a problem with scanning your ticket, you will need to show I.D. to have your ticket reprinted.
     

  • Children under the ages of 12 monthswill not require a ticket to performances. All others will require a ticket. This will apply to all performances unless otherwise specified. Please be aware that any person who disturbs patrons around them, may be asked to leave the audience chamber, or move to another part of the hall to ensure the enjoyment of as many patrons as possible.

Accessible Seating

  • If You Require Accessible Seating, Contact The Box Office Directly at (807) 684-4444.Accessible Seating Can Not Be Purchased Online.

 

 
For a video tutorial of how to use the new online Box Office System, Click Here
buy tickets
Thunder Bay box office
By Phone

By Phone

Phone orders require payment with Visa or Mastercard . Tickets are not held
without payment. There is a service charge per ticket. All phone sales are final, and no refunds are given. Phone orders will be held at the Box Office. When picking up tickets that have been order by phone, you must present one piece of photo I.D., along with the credit card that the tickets were purchased with. The Box Office phone number is 1-807-684-4444 or call our toll free line at 1-800-463-8817 .All sales are final. There are no refunds or exchanges.

Thunder Bay box office
In Person

In Person

The Auditorium is located at 1 Paul Shaffer Drive , in Thunder Bay (centre of
the city). There is free parking available in the ring driveway near the Box
Office for ticket purchases. In addition to cash, we accept Visa ,
Mastercard , debit card , and TBCA gift certificates .All sales are final. There are no refunds or exchanges.

Thunder Bay box office
Thunder Bay box office
Thunder Bay box office

Make a Donation!

Experiencing the magic of live performance is life enhancing. Donate to the Thunder Bay Community Auditorium Foundation today and be part of the magic!

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